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ServiceNow Developer

SDH Systems

Job Overview

Job Duties:

  • Reviews request for development and determines the technical design.
  • Identifies the area(s) of the code that needs to be created and/or modified.
  • Develops scripts / code to meet business requirements of the request.
  • Adds/updates user level permissions in support of the requested functionality.
  • Performs the initial testing to ensure that the code performs as requested.
  • Demonstrates the functionality to the requester
  • Makes updates based on feedback from the requester and demonstrates the updated functionality
  • Moves the code from Development Instance to Test Instance using Update Sets
  • Moves the code to the Production and Demonstration Instances after the code is approved, and during a scheduled maintenance window.
  • Supports the code once released to Production by investigating reported issue(s) and taking the issue(s) through to resolution.
  • Electronic bonding between Avaya’s ServiceNow environment and external systems.
  • Customer Portal website for Avaya’s customers
  • Minimum Qualification: Bachelor’s degree in computer science, computer information systems, information technology, or a combination of education and experience equating to the U.S. equivalent of a Bachelor’s degree in one of the aforementioned subjects.

    Only candidates with package can apply for this job.
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